Floor Prep
Q. Why do I have to spend money on floor patching
and preparation?
Q. Why do you need to prep the floor? I have a
brand new slab
Carpet
Q. Why is there a big range in carpet prices?
Q. Is there a benefit to using carpet tiles instead
of broadloom?
Q. Is a carpet with a higher face weight better than
a carpet with a lower face weight?
Q. Why can I see carpet seams?
Q. Why do stains reappear after my carpet has
been cleaned?
Q. I just had my carpet cleaned. Why is it
bubbling?
Q. What type of cleaning method do you
recommend?
Q. I want a maintenance-free floor. What can
I get?
Q. What are the advantages to using CTS
Flooring instead of my general contractor?
Q. Why is the glue bleeding through my tile seams?
Q. How often should I replace my carpet?
Ceramic Tile
Q. Why can't I use a 1/16" (Marble) grout joint
with my tile?
Q. Why is my tile coming up in a straight line
in my store?

Resilient Floors
Q. Why is my VCT cracked and bumpy?

Q. Why is my tile coming up in a straight line
in my store?

Vapor Emissions
Q. Why do I need moisture testing?

Replacements
Q. What can I do to avoid down time when completing
an overnight flooring replacement?
Q. Who should handle the fixture movements?
Wood Flooring
Q. Why should I use engineered hardwoods instead
of solids?
Q. What should I consider when installing a natural
wood floor?
New Construction
Q. How soon can I put in my flooring?
Q. Why do you need to prep the floor? I have a brand
new slab.
Coatings
Q. Why do I have to shot-blast before I put an epoxy
down on new concrete?
Repairs
Q. Can CTS repair a floor that we didn't install?
Q. What type of warranty do you give on repair?
General
Q. Can I use my own carrier to ship?
Q. What kind of warranty do I get with CTS?
Q. Can I put down multiple layers of flooring?
Q. Is cork flooring recommended for
retail/commercial flooring